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Privacy Policy

Last updated: March 31st, 2024

This Privacy notice for Koehn Training (collectively "us," "we" and "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at blakewkoehn@gmail.com.

1. What Personal Information Do We Collect?

We collect personal information about you when you interact with us. The types of information we may ask for depends on the nature of your interaction with us. This information may include:

  1. Account Information. We collect the information you provide us when you create an account, such as your name, email address, and password. We may also collect additional information provided to us when you connect your account to third-party services, such as Google. This includes your Google email address and any personal info you’ve made publicly available.
  2. Payment Information. We collect data necessary to process your payment if you make purchases, such as payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy
  3. Communication information. We may collect the information you provide us when you communicate with us for support, give us feedback, participate in our events, or otherwise interact with us.
  4. Device information. We may collect information about your browser and device such as your IP address, browser type, operating system type, unique device identifier and log information.

2. How do we process your information?

We process your personal information for a variety of reasons, spending on how you interact with our Services, including:

  1. To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  2. To deliver and facilitate delivery of services to the user. We may process your information to respond to your inquiries and solve any potential issues you might have with a requested service.
  3. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with a requested service.
  4. To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services

3. Who do we share your personal information with?

For the purposes set out above, we may disclose your personal information to:

  1. Our employees, agents, and subsidiaries.
  2. Government agencies and law enforcement or regulatory authorities when required by law.
  3. In the event of a merger, acquisition sale or reorganization, or the potential thereof, we may disclose information about you to the extent the personal information is necessary to carry on the business or activity that was the object of the transaction. In the event of a completed transaction, notice will be given to affected users.

We do not and will never sell your personal information to others.

4. How long do we keep your information?

We will retain your personal information only for as long as necessary to accomplish the identified purpose for which it was collected, or as required by law. When your personal information is no longer needed, or once we are no longer required to retain it, we will erase it.

5. How do we keep your information safe?

We employ reasonable technical, administrative, and physical safeguards and security measures to protect your personal information from unauthorized access, use, disclosure, copying, loss, misuse, alteration, modification or destruction.

6. How can you access and update your personal information?

For registered users, you can edit your saved personal information by contacting us via the methods listed at the bottom of this document.

For any other information, please communicate with us using the methods listed at the bottom of this document. You have the right to access and correct the information we have about you after we have received your written request and authenticated your identity. To process your request, we may ask you to provide us with information to verify your identity and confirm the scope of your request. Subject to legal restrictions or specific rights of refusal, we will inform you of the existence, use and disclosure of personal information relating to you and give you access to that information.

If you identify any personal information that is out-of-date, incorrect or incomplete, let us know. If we agree, we will make the corrections and will make reasonable efforts to communicate these changes to other parties with whom we shared the information.

There may be limits on your right to access your information, for example, if the information is subject to legal privilege, contains confidential commercial information, relates to an investigation of a breach of an agreement or law, or contains information of other individuals that cannot be separated.

7. Electronic communications

When you subscribe to our newsletter or purchase a product, you'll receive occasional promotional emails from us. At any time, you may opt out of receiving such messages by following the unsubscribe instructions in each email. Please note that even if you opt out of promotional emails, we will continue to send you important account-related information.

8. Withdrawal of consent

Registered users may decide, at any time, to terminate their account. To proceed, please contact us using the methods at the bottom of this document. Please note that by closing your account, we will be unable to provide or to continue to provide our services to you.

9. Do we collect information from minors?

You must be at least 18 years of age or be of legal age of majority in your jurisdiction to use or access our Services.

We do not knowingly collect personal information directly from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children, we will take reasonable steps to locate and remove that information from our servers and records.

10. Do we make updates to this policy?

We may update our Privacy Policy from time to time. We ask that you periodically check the date and review this Privacy Policy for the latest information on our privacy practices. If we update our Privacy, we will post the most recent version at https://koehntraining.com/privacy.

11. How can you contact us about this notice?

If you have any questions, concerns, or requests relating to our handling of your personal information, please direct them to the contact information listed below. We may need to ask you for personal information to verify your identity.

By email: blakewkoehn@gmail.com

By post:
Blake Koehn
3780 Haines Street, APT 8
San Diego, CA 92109
United States

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